Player Wellbeing

Responsible Gaming at slotplus

Gaming on slotplus should always be fun — a form of entertainment, not a way to earn money or escape problems. We take our responsibility to Filipino players seriously, and we've built real tools to help you stay in control every step of the way.

AGE21+ONLY

Gambling is addictive. Know when to stop.

Gaming Should Always Be Entertainment

Not a financial strategy. Not a coping mechanism. Just fun.

Our Commitment to You

At slotplus, we believe that responsible gaming is not just a legal checkbox — it is a genuine commitment to the wellbeing of every Filipino player on our platform. Whether you're spinning slots in Manila, playing bingo in Cebu, or enjoying Dragon and Tiger from Davao, slotplus is designed to keep your gaming experience safe, controlled, and enjoyable.

We follow PAGCOR-aligned responsible gaming standards and have invested in a suite of player protection tools that give you full control over how, when, and how much you play. Our team monitors gaming patterns around the clock, and our support staff are trained to assist players who may be showing signs of problem gambling.

Remember: gambling is a form of entertainment. The house always has an edge, and no strategy guarantees a win. Set your limits before you play, stick to them, and treat any winnings as a bonus — not an expectation.

The 21+ Rule — No Exceptions

slotplus strictly enforces the minimum age requirement of 21 years old for all players, in accordance with Philippine law and PAGCOR-aligned regulations. This is non-negotiable.

Every player who registers on slotplus must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued ID to confirm their age and identity. Accounts found to belong to players under 21 will be immediately suspended and any funds returned.

Parents and Guardians: If you share a device with minors, please ensure that your slotplus account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone, especially those under 21.

Signs of Problem Gambling

Honest self-assessment is the first step. Ask yourself — do any of these sound familiar?

You spend more money on gambling than you originally planned, and find it hard to stop once you start.

You chase losses — betting more to try to win back money you've already lost.

Gambling is affecting your relationships, work, or finances in a negative way.

You feel restless, irritable, or anxious when you try to cut back or stop gambling.

You borrow money or sell belongings to fund your gambling activity.

You hide your gambling habits from family members or close friends.

If you answered yes to two or more of the above, we strongly encourage you to use slotplus's self-exclusion tools or contact our support team immediately. You are not alone, and help is available.

Healthy Gaming Habits: Set a budget before you play and treat it as the cost of entertainment. Never gamble with money you cannot afford to lose. Take regular breaks, and never gamble when you are stressed, tired, or under the influence of alcohol.

slotplus Player Protection Tools

Built-in controls that put you in charge of your gaming experience

Deposit Limits

Set daily, weekly, or monthly deposit limits on your slotplus account. Once your limit is reached, no further deposits are accepted until the period resets — keeping your spending firmly within your budget.

Session Time Limits

Set a maximum session duration for your slotplus gaming sessions. When your time is up, you'll receive a notification and the option to end your session — helping you avoid losing track of time.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your slotplus account will be temporarily suspended and you will not be able to log in or deposit.

Self-Exclusion

For players who need a longer break, slotplus offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully locked and you will not receive any marketing communications.

Loss Limits

Set a maximum loss threshold for your slotplus account over a defined period. Once your loss limit is reached, gaming is paused automatically — protecting you from chasing losses in the heat of the moment.

Reality Check Reminders

Enable periodic pop-up reminders during your slotplus sessions showing how long you've been playing and your net win/loss position — keeping you grounded and aware of your gaming activity at all times.

How to Activate Your Limits

Setting up responsible gaming tools on slotplus takes less than two minutes

1
Log In to Your slotplus Account

Visit the slotplus platform and log in using your registered email and password. All responsible gaming tools are accessible from your account dashboard.

2
Navigate to Account Settings

Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu to access all available player protection tools.

3
Choose Your Limits

Select the tool you want to activate — deposit limit, session time limit, loss limit, cool-off period, or self-exclusion. Enter your preferred values and confirm your selection.

4
Limits Take Effect Immediately

All restrictive limits (deposit limits, loss limits, self-exclusion) take effect immediately upon activation. Increases to limits may be subject to a 24-hour cooling-off period before they apply.

5
Contact Support for Assistance

If you need help activating any responsible gaming tool, or if you want to request self-exclusion urgently, contact the slotplus support team via 24/7 live chat. We're always here to help.

Understanding Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on slotplus. When you self-exclude, your account is completely locked — you cannot log in, deposit, or play for the duration of your chosen exclusion period.

During self-exclusion on slotplus:

  • Your account is immediately suspended upon activation;
  • All marketing and promotional communications are stopped;
  • Any pending bonuses are forfeited;
  • Your available balance remains accessible for withdrawal after the exclusion period ends;
  • Permanent self-exclusion cannot be reversed — this is by design to protect you.

Important: If you choose permanent self-exclusion from slotplus, your account will be closed indefinitely. We take this commitment seriously and will not reinstate permanently excluded accounts under any circumstances.

Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, you are not alone. The following organizations provide free, confidential support:

  • PAGCOR Responsible Gaming Hotline — available to all Filipino players affected by problem gambling;
  • National Center for Mental Health (NCMH) — crisis hotline: 1553 (available 24/7);
  • Gamblers Anonymous Philippines — peer support groups available in Manila, Cebu, and other major cities;
  • slotplus Support Team — contact us directly via live chat for immediate account assistance.

Gambling is addictive. Know when to stop. If gambling is no longer fun and is causing stress, financial hardship, or relationship problems, please reach out for help today.

Play Smart, Play Safe

Enjoy slotplus Responsibly

slotplus is built for Filipino players who want great entertainment with real peace of mind. Set your limits, use our tools, and play on your terms.

21+ only  |  Gambling is addictive. Know when to stop.